1. Overview
Visualora Nexus (“we”, “us”, “our”) provides e‑learning services for cinematography and camera operation. This Privacy Policy explains what personal data we process, how we use it, and your choices. If you do not agree, please refrain from using our services.
2. Data we collect
- Account data: name, email address, hashed password, and optional profile details you provide.
- Transaction data: course selections, order history, and billing metadata (processed by our payment partners).
- Usage data: pages viewed, time on page, device and browser information, approximate location derived from IP.
- Communications: messages you send through our contact form or support channels.
- Cookies and localStorage: preferences (theme), analytics identifiers, Fallows (favorites), and cart contents.
3. How we use data
- To deliver and improve our services, personalize content, and measure learning outcomes.
- To process orders and provide customer support.
- To secure our platform, prevent abuse, and comply with legal obligations.
- To send service communications. You may opt out of non‑essential emails.
4. Legal bases
We rely on contract performance (providing courses you purchase), legitimate interest (service improvement and security), consent (cookies where required), and legal obligations (tax and accounting laws).
5. Sharing
We do not sell personal data. We share limited data with service providers such as payment processors, analytics, and cloud hosting under contracts that require confidentiality and security.
6. Retention
We retain account and transaction records as long as necessary to provide services and meet legal obligations. You may request deletion of your account; we will remove non‑essential data unless retention is required by law.
7. Security
We use encryption in transit, hardened configurations, access controls, and continuous monitoring. No method is 100% secure; report concerns to [email protected].
8. Cookies and localStorage
- Essential: session management and security.
- Preferences: theme (light/dark), cookie consent signal.
- Functionality: Fallows (favorites) and cart stored in your browser.
- Analytics: aggregated usage metrics to improve learning experience.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, object to processing, and withdraw consent. We respond to verified requests within applicable timelines.
10. Minors
Our services are intended for users 16+ or the age of digital consent in your region. If we learn that we processed data from a child without proper consent, we will delete it.
11. International transfers
Where data crosses borders, we use appropriate safeguards such as standard contractual clauses.
12. Contact
Visualora Nexus — Email: [email protected] — Phone: +1 (415) 555-0137
13. Changes
We may update this policy. Material changes will be announced on this page with a revised effective date.